Amazon 3rd party sellers.

[Highpower]

(06-23-2023, 06:36 AM)rleete Wrote: Contact Amazon anyway.  The only way they know is if you tell them.  They may remove the seller or force them to give a partial refund.  Amazon will go to great lengths to protect their reputation, and shady sellers are often treated harshly.

Be sure to include pics of motor, copies of invoice, etc.  I had a similar situation several years ago, and they gave me a complete refund and banned that seller.

I did, but I'm not going to hold my breath on Amazon doing anything. This seller's reviews shows they have done the same thing to other buyers in the past. Before I complained to Amazon however I sent the seller a message (through the Amazon system so they have a record of it) asking for a partial refund to make up for the cost difference between the two motors. In that message I even included a link to the same aftermarket motor they did send me from a different Amazon 3rd party seller for $325. They charged me $400 for what was supposed to be an original GE Genteq motor just like the one I was replacing. The seller replied this morning by politely telling me to go pound sand.

So I reported my displeasure with this response to Amazon and the ball is in their court. The seller even stated the part number that was was sent to me in their reply message - and it's not the same as the one described in the listing title nor the product description. But again they have done this in the past to other buyers and yet they are still on Amazon continuing to do so.

I thought maybe it was just an honest mistake with the other buyer(s) when I looked at the reviews and they would send me the correct motor after all. How stupid am I?