10-17-2013, 09:44 PM
(10-17-2013, 09:58 AM)EdK Wrote: Dave,
He'll have no problem returning it to McMaster. They have an extremely liberal return policy, you don't even need to contact them to return something. Just send it back with the order number and the reason for the return. That's all it takes.
Ed
That is true, but in this case I wasn't going to return the defective saw to them. The saw costs $6.59, while postage to return it in a flat rate box would cost me $12.35!!!
I sent an email to them explaining how it would be more cost efficient for me to just purchase another saw. But I asked if it would be possible for them to check the threads on the new saw before shipping it to me. I got a reply 30 minutes later saying that they are shipping me a new saw and crediting me for the defective one. No return necessary.
Now if they would only stop selling low end Chinese made stuff....
Willie